FAQ
How many team member can I invite?
You can invite up to 2 additional users on the
Free plan. There is no limit on team members
for the Premium plan.
Free plan. There is no limit on team members
for the Premium plan.
What is the maximum file upload size?
No more than 2GB. All files in your account
must fit your allotted storage space.
must fit your allotted storage space.
How do I reset my password?
Click “Forgot password” from the login page
or “Change password” from your profile page.
A reset link will be emailed to you.
or “Change password” from your profile page.
A reset link will be emailed to you.
Can I cancel my subscription?
Yes! Send us a message and we’ll process your
request no questions asked.
request no questions asked.
Do you provide additional support?
Chat and email support is available 24/7.
Phone lines are open during normal business hours.
Phone lines are open during normal business hours.